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3PL contract audit

Has your business grown while your provider contract stayed the same? We check whether rates, charging rules and responsibilities still match your operation.

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The contract should reflect warehouse reality

As a business grows, sales channels, order profiles and use of services change. A contract designed for an earlier model can make cost assessment and service-level enforcement difficult.

Good provider relationships benefit from regular checks. HelpLogistic compares contractual terms with actual operations and invoices. We establish what you purchase, how you pay and which terms need discussion.

What the review covers

We analyse the contract, amendments, rate cards and selected charges. We also check whether reports allow you to verify services delivered and agreed performance.

  • Rates, billing units, additional charges and minimum commitments.
  • Indexation, price changes and charging for volume growth or decline.
  • Agreed service levels, complaints and reporting.
  • Contract duration, termination terms and transition costs.

What you receive

We provide a list of discrepancies and questions, an assessment of cost impact and renegotiation priorities. If a market comparison is needed, we agree how to obtain current comparable offers.

This is a business and operational audit. We identify matters requiring separate legal advice. We can support provider discussions and check charging after new terms take effect.

GOOD TO KNOW

Frequently asked questions

Do you need every invoice?

We agree the sample after reviewing the charging model. Activity and volume data corresponding to the invoices are also important.

Does the audit cover charging errors?

We check selected charges against agreed rules and clarify discrepancies using documents and operational data.

Can you confirm rates are competitive?

This requires current comparable offers for the operation. A rate card without process and volume information is insufficient.

Is this a legal opinion?

It is a business and operational review. Legal interpretations and changes requiring a lawyer's opinion should be verified separately.

Do you support renegotiation?

Yes. The scope may include preparing arguments, comparing options and supporting provider discussions.

Facing a similar challenge? Let’s talk.

Prepare the contract, current rate card and an example of provider charges.

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